Returns

We hope you’ll love your purchase from The Irish Country Home but if you change your mind, please email hello@theirishcountryhome.com within 14 days of receiving your order and include the following information:

Your Order number

Your First name and last name

Your Shipping address

We’ll then send you an email with more information on how to return.

Returning your purchase

You must send your order back to us at your own cost. Please make sure your purchase is returned in the original packaging, and any delicate items are securely packaged. We recommend that you use a tracked delivery service and keep hold of the receipt as we can’t be held responsible for returns that go missing.

If the return is due to our error or if the goods received are damaged, we will arrange for the return to be sent back free of charge, with more details provided during the returns process.

Refunds

Once we’ve received and processed your return, we will issue a refund within 48 hours. Depending on your card issuer, refunds can take up to 5 working days to show in your account.

Please note, your initial shipping cost is non-refundable unless your purchase is considered faulty.

Faulty items

We take great care to ensure that our items arrive beautifully packaged just as they left us. However, if you are unhappy with the quality or your purchase appears to be damaged, please email hello@theirishcountryhome.com within 24 hours of receiving your product, along with your order number, first name/last name, shipping address and some photographs so we can look into this further for you.

Cancelling your order

If you need to cancel or amend your order, please email laura@theirishcountryhome.com as quickly as possible and we will do our best to facilitate before your order is dispatched by warehouse.